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Need help? Here’s how to reach us.

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Telegram Support

The fastest way to get help:
  1. Join the Quickscope Lobby
  2. DM any admin for assistance
Include your wallet address and a description of the issue for faster support.

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Telegram Bot

Use /qgs in the Quickscope bot for quick support access and links.

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Social Media

Follow for updates and announcements. You can also DM us on X for support. For legal matters, terms of service questions, or privacy concerns: Email: [email protected]

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Before Contacting Support

Check these common solutions first:
  • Increase slippage (try 5-10%)
  • Increase priority fee
  • Check you have enough SOL for fees
  • Try again—network may be congested
  • Refresh the page
  • Clear browser cache
  • Try a different browser
  • Check wallet extension is unlocked
  • Send /start to reset
  • Check if Telegram is having issues
  • Verify bot permissions in groups
  • Refresh the page
  • Check you’re connected to the right wallet
  • Transactions may take a moment to confirm

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What to Include

When contacting support, please provide:
  1. Your wallet address (the Quickscope wallet, not signup wallet)
  2. Description of the issue
  3. Steps you’ve already tried
  4. Screenshots if applicable
  5. Transaction hash (if related to a specific trade)
This helps us resolve your issue faster.