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Get Help

The fastest way to reach us is through Telegram:
  1. Join the Quickscope Lobby
  2. DM any admin for assistance
You can also use /qgs in the Quickscope bot for quick support links, or DM us on X/Twitter.
Include your wallet address and a description of the issue for faster support.

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Common Issues

  • Increase slippage (try 5–10%)
  • Increase priority fee
  • Check you have enough SOL for fees
  • Try again – network congestion may be the cause
  • Refresh the page
  • Clear browser cache
  • Try a different browser
  • Check wallet extension is unlocked
  • Send /start to reset
  • Check if Telegram is having issues
  • Verify bot permissions in groups
  • Refresh the page
  • Check you’re connected to the right wallet
  • Transactions may take a moment to confirm

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What to Include

When contacting support, provide:
  1. Your wallet address (the Quickscope wallet, not signup wallet)
  2. Description of the issue
  3. Steps you’ve already tried
  4. Screenshots if applicable
  5. Transaction hash (if related to a specific trade)

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Terms of Service

Quickscope is a non-custodial analytics and trading platform. By using it, you agree to the following:
  • You must be 18+ and legally able to enter contracts in your jurisdiction
  • We don’t custody your assets, act as your broker, or execute trades without your direct action
  • Digital assets are volatile and speculative – you assume all risks
  • Blockchain transactions are irreversible
  • Quickscope is for informational purposes only – not investment, legal, or tax advice
  • Maximum liability is limited to $1,000 USD
Read the complete Terms of Service.

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Privacy Policy

What we collect: email (if provided), Telegram username, connected wallet addresses, IP address, device metadata, usage logs, and public blockchain data. How we use it: operate and improve the platform, provide analytics and alerts, prevent fraud, and comply with legal obligations. Telegram data: we only access data in groups where you’ve connected your account and the bot has been added. We don’t access private DMs, encrypted chats, or groups without bot access. We don’t sell personal information. We may share data with infrastructure providers and legal authorities if required by law. Read the complete Privacy Policy. For legal or privacy inquiries: legal@quickscope.gg